Guarantee & Warranty

 

We stand behind everything we sell. If you are not entirely satisfied with your purchase, we are here to help.

Happiness Guarantee

Our top priority is your happiness. That means we stand by our products no matter what. If you have a problem, we’ll solve it. Refund it. Replace it. Whatever it takes. Just reach out, we’re here for you.

We offer a no-questions-asked 60 day money back guarantee. We will replace your product or offer a full refund if for any reason you aren’t completely satisfied with your order. You can send it back our way for a full refund or replacement within 60 days.

Limited Warranty

All of our products are covered with a limited warranty for a year, ensuring peace of mind. For a period of 1 year from the date of purchase, we will refund or replace a defective item free of charge.

The warranty covers only defects in material and workmanship. The warranty does not cover loss, accidental damage, reasonable wear and tear, misuse, or improper use and care. For any limited warranty claim, a valid proof of purchase is required.

Shipping

You will be responsible paying the shipping costs for returning your item. Shipping costs are non refundable.

Please contact us using the Contact Form or email us at support@redcreationsgroup.com